Privacy Policy

We May Collect:

 We may collect personal information that you provide to us, including your name, telephone number, email address, appointment and booking information, and information you provide when contacting or communicating with us. Where necessary for providing treatments safely, additional information may be collected during your consultation, including relevant health, medical and treatment information. This information is handled with additional care and is only collected where necessary.

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How We Use Your Information

We may use your information to manage appointments and bookings, communicate with you about your appointments, provide consultations and treatments, maintain appropriate client records, respond to enquiries, process payments and meet our legal or regulatory obligations. We will only use your personal information where we have an appropriate lawful basis for doing so.

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Health & Treatment Information

Information relating to your health is treated as sensitive personal information. Where this information is required to assess treatment suitability or provide treatments safely, it will be handled securely and only used for appropriate purposes connected with your care and treatment.

 

Payments

Payments may be processed through third-party payment providers. RAIMA Skin & Beauty Studio does not necessarily receive or store your complete payment card details when payments are processed securely by these providers.

 

Website & Cookies

Our website may use cookies and similar technologies to enable website functionality, understand how visitors use the website and improve the user experience. Where required, you will be given choices regarding non-essential cookies.

 

Sharing Your Information

We do not sell your personal information. Information may be shared with trusted service providers where necessary to operate our website, booking system, payment services or other business functions, or where disclosure is required by law.

 

How Long We Keep Your Information

Personal information will only be retained for as long as necessary for the purposes for which it was collected and to meet applicable legal, insurance and professional record-keeping requirements.

 

Your Rights Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your information, request correction of inaccurate information, request deletion in certain circumstances, restrict or object to certain processing, and request transfer of your information where applicable. You may also have the right to complain to the UK Information Commissioner's Office if you have concerns about how your personal information has been handled.